AFRA Fleet of the year award winner 2015

This Year the Australian Furniture Removals Association; otherwise known as A.F.R.A held their 23rd Annual Conference Thursday 20th August to Saturday 22nd August 2015.

AFRA is the official body of removals experts that helps regulate the removals industry. AFRA is consulted by Government departments before they make decisions about the industry and only accredits the furniture removalists that have all necessary equipment, vehicles, premises and staff training needed to complete a professional move. As an AFRA member every furniture removals company has a set of minimum standards to meet in all aspects of their business. At present there are approximately 350 Furniture Removal and associated companies that are members of AFRA. These range in size from small one truck owner operated companies to large multi-national companies with many branches both in Australia and overseas. The AFRA membership covers virtually every region of Australia and New Zealand.

The National Fleet of the Year award is assessed on the basis of those companies meeting and exceeding those standards as far as, not only fleet appearance and representing AFRA on the road, but also safety records, team training, reduced insurance claims, fleet maintenance records, reliability and risk management procedures employed.

Coffs Harbour Relocations and Storage have 5 Generations experience in the removals industry. Operating under their own name for just 6 years they have a small but efficient fleet of immaculately kept vehicles. The entire fleet is uniformly sign written displaying our fresh & inviting logo to maximize advertising coverage on our mobile billboards. Our fleet consists of various size trucks ranging from 18cbm – 54cbm and one Caddy Van, the newest of the bunch being used for carton delivery, Pre-pack prior to relocation, conducting of pre removal surveys and is our zippy little advertising machine. We take pride in knowing that we have a support network and so too do our customers.

We are consistent with the maintenance program. Keeping the fleet well maintained is the life of our business. We need to know our vehicles are in the best possible condition at all times in order to provide the best service to our clients. We consistently use the local businesses of Coffs Harbour to help us maintain our fleet in tip top condition.

Our fleet have an excellent safety record. We remain incident free due to our fatigue management systems, the preparation and the training of our staff to report possible problems before they arise. All vehicles in our fleet are equipped with a resource pack that consists of the necessary information in case of an emergency, spare documents, first aid kit etc.

We take great pride in the image of our company and adhere to the AFRA standards. We always keep the customers perspectives and best interests at heart. We achieve A1 presentation by following our company policies and guidelines with regard to the cleanliness of vehicles on a day to day basis.

Winning the Prestigious AFRA Removal Fleet of the Year Award for 2015 has been a great recognition of our achievements in continuously providing a professional service with-in the removals industry.

We would like to express our most sincere gratitude to Our Valuable Customers, FUSO the Award Sponsors, The AFRA Council, The wonderful People from St George Business Banking, Our Vehicle Insurer Geoff from I.B Insurance, Todd from Southern Cross Austereo for our Tv and Radio Advertising, Deb from DPG Artwork for the creation of our amazing company logo, Brad from Xpress Printing for the care and application of our signage, Kevin and the Team at K & J Trucks for the continued sales, service and support for all of our vehicles. Les Nicholson and Staff from Geoff King Volkswagen, Steve and crew from Tyre Right for keeping our entire fleet safe on the road and Greg and his Team from Banana Coast Batteries and Auto Electricians. Last, but by far the least, a massive Thank you and Congratulations to all of the staff at Coffs Harbour Relocations and Storage for their continued support towards our business.

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